Logistics Partners have limited liability for loss or damage to your items. In the case of an incident, your compensation is normally calculated against a "standard" negligent liability clause. If you opt for insurance / declared value, with minimal costs, our Logistics Partners will cover the ‘gap’ between their "standard" liability and the full value of your item. Currently, the option of insurance/declared value is available on the "Book Shipment” page if you select FedEx or DHL Express as your Logistics Partners